Records audio but not video from media players

Unfortunately, video cannot successfully be recorded from media players on the computer. This is caused by differences between the frame rate of the original file and the capture settings.

Try changing your frame rate

• Click here for step-by-step directions for increasing your frame rate in Debut
• Find out what the frame rate is in the original file and make it as similar as possible in Debut

Back to Debut Video Capture Software Technical Support