Golden Videos Support

Golden Videos VHS to DVD Converter Technical Support

After-download technical and related problems

How to...

• How do I connect my VCR to the computer?
• How do I connect the DVD Maker USB2.0 to my VCR and PC?

General Support Questions

• I have connected my capture device successfully, but the audio input is not working.
• I have connected my capture device, but Golden Videos still does not detect it.
• The videos captured do not capture audio

Purchase or Registration Problems

• Registration code has not been received
• Registration code is not accepted on first installation
• Registration code not accepted after software reinstallation
• Requests for refunds and returns
• More purchase, registration or related problems...

See also:

• The Help manual
• Frequently Asked Questions (for all pre-download, features and sales questions)
• Problems when Purchasing or Attempting to Register
• Report a Bug or Defect
• New Feature Suggestions or Feedback
• Golden Videos VHS to DVD Converter Forum
• None of the above answers my question. Contact Technical Support...